Product novelty 04. May 2026
8D-Assist: Leveraging Expertise in Complaint Management with AI
These are the benefits the 8D-Assist brings to everyday work
Above all, using the 8D-Assist improves the utilization of existing information within the company.
Relevant insights are immediately available, allowing complaints to be processed more quickly and reducing the effort required for root cause analysis. At the same time, recurring errors are reduced because known solutions are reused in a targeted manner.
Another important aspect is knowledge transfer: experiential knowledge is no longer tied to individual employees but becomes accessible to the entire company. Preserving this knowledge is particularly important in light of demographic change, as it risks being lost with the impending retirement of the “Baby Boomer” generation.
Above all, using the 8D-Assist improves the utilization of existing information within the company.
Relevant insights are immediately available, allowing complaints to be processed more quickly and reducing the effort required for root cause analysis. At the same time, recurring errors are reduced because known solutions are reused in a targeted manner.
Another important aspect is knowledge transfer: experiential knowledge is no longer tied to individual employees but becomes accessible to the entire company. Preserving this knowledge is particularly important in light of demographic change, as it risks being lost with the impending retirement of the “Baby Boomer” generation.
Böhme & Weihs GmbH
Contact
Mr. Daniel Lindner