{"id":1012,"date":"2026-03-06T14:55:41","date_gmt":"2026-03-06T13:55:41","guid":{"rendered":"https:\/\/www.control-messe.de\/control-expertdays\/?post_type=specials&p=1012"},"modified":"2026-03-10T15:00:43","modified_gmt":"2026-03-10T14:00:43","slug":"sustainability-through-quality-mieles-perspectives-at-the-control-expert-days","status":"publish","type":"specials","link":"https:\/\/www.control-messe.de\/control-expertdays\/en\/specials\/sustainability-through-quality-mieles-perspectives-at-the-control-expert-days\/","title":{"rendered":"Sustainability through Quality: Miele\u2019s Perspectives at the Control Expert Days"},"content":{"rendered":"

[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ content_parallax=”0″ uncode_shortcode_id=”178651″][vc_column column_width_use_pixel=”yes” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”413347″ column_width_pixel=”720″][vc_column_text text_lead=”small” uncode_shortcode_id=”132793″]Guido Nilgen, Director Quality Management\/Technology Center Drives bei Miele<\/em>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column column_width_use_pixel=”yes” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”413347″ column_width_pixel=”720″][vc_column_text uncode_shortcode_id=”802969″]Just how closely quality assurance, innovation and sustainable business practices are now linked is demonstrated by the example set by premium manufacturer Miele. Durable products, circular economy concepts and data-based quality strategies are at the heart of their holistic corporate approach.<\/em><\/p>\n

Guido Nilgen, director of the Quality Management\/Technology Centre for Drives at Miele<\/em><\/strong>, will share this perspective from a practical standpoint at the 2026 Control Expert Days. As an enthusiast for quality and sustainability at Miele, he advocates an approach that views quality not only as a technical discipline, but also as a key contributor to lasting value creation.<\/em><\/p>\n

On the first day of the event, beginning at 3 p.m., he\u2019ll discuss \u201cSustainability through Quality Assurance\u201d<\/strong> at a panel discussion moderated by QZ editor-in-chief Wolfgang Kr\u00e4usslich<\/strong>.<\/em><\/p>\n

Guido Nilgen offers some initial insights in advance \u2013 three questions, three answers:<\/em>[\/vc_column_text][vc_custom_heading text_size=”h4″ uncode_shortcode_id=”205107″]1. According to the 2025 Sustainability Report, Miele is synonymous with long-lasting quality, innovation and sustainable business practices \u2013 what does that mean to you as an enthusiast for quality and sustainability?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”142073″]For me personally, it fulfils exactly what\u2019s been motivating me for years. For me, durability isn\u2019t just a technical promise, but rather an expression of respect for people and resources. Testing products for a service life of up to 20 years reflects a commitment to quality. The focus on sustainability has been rooted in Miele\u2019s corporate history right from the very beginning … it\u2019s part of our DNA.<\/p>\n

For me, innovation is the second major building block: whether you\u2019re talking about our refurbishment programme, which provides our washing machines with a new lease of life, or circular design as demonstrated by our VOOPER vacuum cleaner study. Examples like these illustrate how closely quality and sustainability are linked to each other.<\/p>\n

Finally, for me, sustainable business practices mean taking our \u201cAlways Better\u201d motto seriously \u2013 not as a quest for perfection, but as a shared journey. All in all, this means that I can follow my passion \u2013 creating quality that truly makes a difference.[\/vc_column_text][vc_custom_heading text_size=”h4″ uncode_shortcode_id=”190688″]2. \u201cSustainability through Quality Assurance\u201d will be the theme of the panel discussion at the 2026 Control Expert Days. Where does QA become a genuine driver of sustainable value creation in actual practice \u2013 is there another striking example from your company?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”553308″]QA also becomes a real driver of sustainable value creation in everyday practice by means of predictive quality. With the help of AI, we\u2019re now able to look into the future when analysing quality, process, and usage data. We\u2019ve already implemented tangible use cases at Miele \u2013 on the shop floor in order to reduce scrap and rework, as well as in customer service to support troubleshooting and corrective action. However, our experience shows that it\u2019s important for people, not machines, to make final decisions based on predictions.[\/vc_column_text][vc_custom_heading text_size=”h4″ uncode_shortcode_id=”175064″]3. The \u201cAlways Better\u201d brand promise is also based on sustainable quality assurance \u2013 in your view, is this a key factor for long-term competitiveness?[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”151214″]For me, \u201cAlways Better\u201d not only stands for durable and reliable products \u2013 it also describes the attitude of understanding quality as a contribution to sustainable business practices. Our customers have always associated Miele with both: premium quality and a sense of responsibility. And this is precisely why sustainable quality assurance is a key competitive factor. It promotes longevity, drives innovations such as predictive quality and second-life concepts, and it strengthens the trust our brand has enjoyed for decades. Taking a holistic approach to quality, and not just meeting but also exceeding customer requirements, ensures long-term relevance and success.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Just how closely quality assurance, innovation and sustainable business practices are now linked is demonstrated by the example set by premium manufacturer Miele. Durable products, circular economy concepts and data-based quality strategies are at the heart of their holistic corporate approach.<\/p>\n","protected":false},"author":1,"featured_media":1006,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"class_list":["post-1012","specials","type-specials","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/specials\/1012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/specials"}],"about":[{"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/types\/specials"}],"author":[{"embeddable":true,"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/comments?post=1012"}],"version-history":[{"count":1,"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/specials\/1012\/revisions"}],"predecessor-version":[{"id":1013,"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/specials\/1012\/revisions\/1013"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/media\/1006"}],"wp:attachment":[{"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/media?parent=1012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.control-messe.de\/control-expertdays\/en\/wp-json\/wp\/v2\/categories?post=1012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}